Privacy policy

If you have any questions about this Privacy policy, please feel free to Contact Us through our website or write to us at:

Privacy Matters
c/o CIPHER Healthcare Pvt Ltd
Plot No.349, Road No.80, Jubilee Hills
Hyderabad,Telangana-500096,India

Notice of privacy practices for CIPHER
CIPHER respects the privacy of each and every person and is committed to protecting your personal and health information. This notice describes how information about you may be used, how it may be disclosed and how you may access this information. This page will serve as a notice of our privacy practices and a summary of your privacy rights.

The contents of this website are governed by privacy policy and terms of service as enumerated below:

1. Welcome
This site is owned by CIPHER Healthcare Pvt. Ltd., hereinafter referred to as "CIPHER". CIPHER Healthcare Pvt. Ltd. brings together key elements of treatment, detection and awareness of non-communicable diseases. CIPHER empowers individuals to take control of their own health by providing them services, information and most importantly companionship and empathy during their journey.

2.Object
We would like to safeguard the information you provide to us about yourself. This Privacy policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy policy before using, or submitting information, to this site. Use of this site constitutes your consent to our Privacy policy.

3. Children
Our website is not designed for children, and we do not seek to collect any information from children including those under the age of 18.

4. Intellectual copyright
All information displayed, transmitted or carried on our site is protected by copyright and other intellectual property laws. You may not, under any circumstances, modify, publish, distribute, repost, perform, display or in any way commercially exploit any of the content on this website.

5. Your consent
By using this site, you agree with the terms of this Privacy policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy policy.

6. Information collected
For the usage of CIPHER services, you will be asked to register yourself by providing personal information such as name, phone number, date of birth, e-mail address, gender, and other pertinent health related data.

CIPHER will use the contact details you provide when you register to contact you, send appointment reminders, changes in appointment schedules, or health related programs.

CIPHER will also create and maintain a record of the services you receive which might include your history details, electronic records that may be uploaded or created as a result of, test results and calendar records etc.

The information thus gathered is used primarily for appointment management. However, in other instances, non-personal information collected may be used for statistical analysis, improvement of services, and customisation of web design, content layout and services as explained further.

7. Active information collection
Like many websites, this site actively collects information from its visitors by permitting you to communicate directly with us via e-mail and feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit information in order for you to benefit from the specified features. You will be informed at each information collection point what information is required and what information is optional.

8. Passive information collection
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

9. General use and disclosure of information
Except as otherwise stated, we may use your information to improve the content of our site, to customise the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes (could be on users demographics, interests and behavior), and for providing you with the latest updates regarding the services of some of our affiliates or third parties.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

We may disclose your personally identifiable information to other affiliates that agree to treat it in accordance with this Privacy policy. In addition, we may disclose your personally identifiable information to third parties, located in India and/or any other country, but only

(i) to contractors we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy policy;

(ii) protect the rights, property or safety of CIPHER or another party and to enforce the terms of use.

(iii) where required by applicable laws, court orders, or government regulations. In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.

10. Public information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

11. Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. However, no data transmissions over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us via the internet, and you do so at your own risk. Once we have received your transmission, we will use our best efforts to ensure its security on our systems.

12. Disclaimer
The materials on this website may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of the data or materials or the reliability of any advice, opinion, statement or other information displayed or distributed through this website. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. We reserve the right, in its sole discretion, to correct any error or omission in any portion of the site.

We may make any other changes to the site, the materials and the products, programs, services or prices described in this Web site at any time without notice.

The website, the information and materials on this website, and the software made available on this website, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for any particular purpose, some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

1. Credit card transactions will commence on receiving the authorisation from the credit card company.
2. All the graphic designs like logo, stationery etc. and appointments created by us for our clients will be sent to the respective clients only through e-mail or FTP upload.

14. How to contact us?
If you have any questions, comments, or concerns about this privacy policy or the information practices of this site, please use "Contact Us" link on this Web site.

15. Changes to this privacy policy
If this privacy policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.